top of page

Description based on the Specified Commercial Transactions Act

Name of distributor

Social Creative Lab General Incorporated Association

location

〒662-0081

Hyogo Prefecture Nishinomiya City Kuraen Sanbancho 5-10

telephone number

090-6034-7573

Operations Manager

Taku Matsuda

Additional fees and other charges

・Shipping fee (flat rate of 1,000 yen/item)

Exchanges and Returns (Refund Policy)

<In case of return or exchange due to customer's convenience>
For items that have not yet been shipped: You can cancel your order by pressing the cancel button on the website.
Products after shipping: For unopened products, we will refund the shipping cost or exchange for a product of equal or lesser value only if you contact us (phone number: 090-6034-7573) within 10 days of receiving the product. We do not accept returns or exchanges for products after opening.

If there is a defect in the product
We will refund the purchase price or exchange the product for a new one, with shipping costs covered by our company. Please contact us first via the inquiry form (phone number: 090-6034-7573).

Delivery time

Orders are processed within 3-5 business days and items arrive within 14 days, so you can enjoy your order right away.

Acceptable payment methods

Credit card or domestic bank transfer

Settlement Period

Credit card payments are processed immediately, however domestic bank transfers must be made within 7 days of placing your order.

Sales price

The amount listed on each product page

bottom of page